Fees and Other Details About Our Waste Management Services

Payment Schedule & Rates

Setup and Initial delivery fee are $30.

There is a Late Fee of $20 on ALL payments not posted before the start of the new quarter.

No Exceptions!

Account Look-Up & Payment

Username: Account number from your invoice
Password: Last four digits of the phone number associated with your account

Billing Information

• Invoices will be sent out 30 days before the end of your current billing cycle according to the payment schedule and due prior to the new quarter cycle beginning.
• Customers who have not paid prior to the new billing cycle will have their service disrupted until their account is paid in full. Paying your past due invoice on the day of your pickup will not guarantee a pickup that day.
• Unless you call in to cancel your service and our container has not been picked up, your account is still open, and charges are still recurring.
• Once your service has been terminated, arrangements will be made to remove our containers from your premises.
• If you reactivate your service after your container has been picked up, there will be a $30.00 charge to redeliver your container.
• Once you have paid for the quarter, NO REFUNDS WILL BE GIVEN.
• If service is terminated due to no fault of Taylor Made Sanitation Service, Inc, partial refunds may be forfeited.

Credit/Debit Card Payments and Web Checks:

Username: Account number from your invoice.

Password: Last four digits of the phone number associated with your account

• To pay with a credit/debit card or bank payment, go to the account look up section and type in your card information or type in your checking account number and banking route number if paying by web check. If your check is returned due to Non-Sufficient Funds (NSF), there is a $25 returned check fee.
• Payments made via our website should be made by 3:30 PM the day before your pickup in order to be posted to your account the same day. Please do not wait until the day of your pickup to pay your past due invoice. Our driver route sheets are completed the night before the next day’s pick-ups. Once our driver has left your street, we will not be able to come back.
• DOXO is a third-party payment service. We highly recommend you use the Account Look-up service or submit your payment by mail.

PLEASE NOTE: Any payments made after office hours (5:00 PM) are not posted to your account until the following business day. If your account is past due and you’re making a payment after our office is closed, your account is still showing as past due on our drivers’ route sheets. If you are past due, you must call the office the day before or make your payment online before 3:00 PM in order to be scheduled for a pickup the next day!